Frequently Asked Questions (FAQ)

We are here to help…


What is massage therapy anyway?

Massage therapy is the manipulation of soft tissues of the body including, muscles, connective tissues, tendons, ligaments and joints. Massage Therapy is a clinically-oriented healthcare option that helps alleviate the discomfort associated with everyday and occupational stresses, muscular over-use and many chronic pain conditions.

Who provides Massage?

Massage therapy should be provided by a Registered Massage Therapist (RMT).  An RMT is an individual who is registered with the College of Massage Therapists of Ontario, in accordance with the Regulated Health Professionals Act and the Massage Therapy Act. Only registrants with the CMTO are permitted to use the title Massage Therapists (MT), Registered Massage Therapist (RMT) and the equivalents in other languages. To determine whether someone is an RMT, you can search for them on the CMTO website.

Do we direct bill to insurance companies?

Yes! We provide direct billing options for most major insurance companies!
Please contact your provider for more information regarding your individual plans. If direct billing is not an option, we can still submit on your behalf after payment is received


Is registered massage therapy covered under OHIP?

No.  Massage therapy treatments are not covered under OHIP, regardless of whether the treatments are provided by a Registered Massage Therapist directly, by a physician or required (i.e. a prescription) by a physician.
Most extended health benefit plans do cover massage therapy treatments when provided by a Registered Massage Therapist.  Contact your insurer for more information.